FAQ
Your Questions
Here are some common questions we receive at Bharat Quill. We aim to clarify your doubts and ensure you have a seamless shopping experience.
What is your return policy?
You can return any unopened items within 30 days of delivery for a full refund. Ensure that pens are unused and in their original packaging to qualify for a return. Please contact customer service for assistance.
How long does shipping take?
Shipping typically takes between 3 to 7 business days, depending on your location. We process orders daily and aim to deliver your pens as quickly as possible. You can check the order status in your account.
Do you accept bulk orders?
Yes, we do accept bulk orders. If you have a specific request or need a large quantity, please reach out to our sales team for special pricing and availability.
What payment methods are accepted?
We accept various payment methods including credit cards, PayPal, and other secure online payment options. Your payment information is processed securely to protect your privacy.
What materials are BharatQuill pens made from?
All our pens are crafted from premium materials such as brass, aluminium, and stainless steel. Each material is chosen for its durability, weight balance, and luxurious feel.
Are the pens handmade or machine-made?
BharatQuill pens are precision-engineered using modern techniques and then hand-finished by skilled artisans to ensure perfect detailing and a flawless writing experience.
What if my pen is defective or damaged?
If your pen arrives defective or damaged, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or repair at no additional cost.
How can I contact BharatQuill?
You can reach us at support@bharatquill.com or via the contact form on our website. We aim to respond within 24 hours on business days.